Our Commitments

Published environmental policy aligned with ISO 14001 and Linaker's net zero commitments.

Segregation, licensed disposal and recycling of waste materials from site works.

Route optimisation, fleet efficiency and sustainability targets tracked at company level.

Board-level commitment to health and safety with a published policy statement and accountable senior ownership.

Site-specific RAMS and method statements for all field engineering activities.

Structured reporting, investigation and corrective action for accidents, near-misses and hazards.

Role-appropriate training, induction and ongoing competence verification for all engineers.

Procedures for lone worker safety, check-in protocols and welfare provisions on site.

Mandatory PPE standards and inspection regimes for tools, access equipment and test instruments.

Phishing-resistant MFA enforced for all users via Microsoft Entra ID Conditional Access.

Least-privilege access model with regular access reviews.

Just-in-time privileged access for administrative roles.

EDR deployed across all managed devices with automated response policies.

Conditional Access enforces device compliance before granting access to company resources.

BitLocker on endpoints; TLS 1.2+ in transit and AES-256 at rest for cloud data.

Centralised security monitoring with analytics rules covering privileged changes, risky sign-ins and account provisioning.

Continuous vulnerability scanning of endpoints and cloud infrastructure with prioritised remediation.

Annual third-party penetration testing across external, internal, cloud and web application surfaces.

Documented procedures for identifying, containing, and recovering from security incidents.

Defined processes for timely notification of affected parties and regulators in line with UK GDPR.

Root cause analysis and lessons-learned process following any security event.

Regular backups of critical systems and data with tested restoration procedures.

Documented recovery plans for cloud infrastructure and core business applications.

Cloud-native, multi-office architecture reducing single points of failure across UK operations.

Published equality and diversity policy supporting an inclusive workforce and supply chain.

Enhanced DBS checks for engineers working in sensitive environments including education and early-years settings.

Due diligence and compliance expectations for supply partners working on Linaker contracts.

Quality policy statement driving consistent service delivery across 3,000+ client sites.

Work order completion checks, photographic evidence and client sign-off processes.

Structured capture and review of client feedback to drive continuous improvement.