Frequently Asked Questions
Common questions about our security and compliance practices.
What accreditations does Linaker hold?
Linaker maintains ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Health & Safety) and ISO 27001 (Information Security) certifications, alongside others such as SafeContractor. Certificates and policy statements are available in our Documents library.
Can I access Linaker's policy statements?
Yes. Health and Safety, Environmental, Equality & Diversity and Quality policy statements are available in the Documents section. Some documents may require a brief access request.
Do Linaker engineers hold enhanced DBS checks?
Yes. Engineers working in sensitive environments — including education, early-years and arts institutions — hold enhanced DBS clearance as part of our safeguarding commitments.
What is Linaker's approach to environmental sustainability?
Environmental sustainability is a core company objective. Linaker is committed to net zero, operates an ISO 14001-certified environmental management system, and publishes an Environmental Policy Statement.
Is Linaker ISO 27001 certified?
Yes. Linaker holds ISO 27001:2022 certification for information security management. Our certificate is available to view on request via the Documents library.
Does Linaker conduct penetration testing?
Yes. We conduct annual penetration testing via an independent third-party specialist covering external, internal, cloud and web application surfaces.
How does Linaker ensure business continuity?
Linaker operates a cloud-native infrastructure across six UK offices, with documented backup, disaster recovery and incident response plans tested on a regular basis to minimise disruption to client services.
Where is client data stored and processed?
Client data is stored and processed within UK and EU data centres via our core cloud providers. We do not transfer personal data outside the UK/EEA without appropriate safeguards in place.
What standards do Linaker's subcontractors and supply chain need to meet?
All supply chain partners working on Linaker contracts are subject to due diligence checks and are expected to meet defined health, safety, quality and information security standards proportionate to the work undertaken.